--- title: Exporting your account data description: Learn how to request and download a complete export of your Fluxer data category: account-settings category_title: Account Settings category_icon: gear order: 22 snowflake_id: 1445731738851475456 --- Fluxer allows you to request a complete export of your account data, including all messages you've sent and information about any attachments. ## How to request a data export 1. Log in to your Fluxer account at [web.fluxer.app/login](https://web.fluxer.app/login). 2. Press the cogwheel icon in the bottom-left corner to open Settings. 3. Navigate to **Privacy Dashboard**. 4. Select the **Data Export** tab. 5. Click **Request Data Export**. ## What's included in your data export Your data export package contains: - All your user account information - All messages you have sent across the platform - URLs to download any attachments from your messages ## Downloading attachments The data export includes URLs for downloading your attachments. However, you must download these attachments **before** deleting the messages that contain them. **Important**: Deleting a message that contains attachments will also delete those attachments. If you want to preserve your attachments, download them from the URLs provided in your data export before deleting any messages. ## Receiving your data export Once you request a data export: 1. Your request will be processed and a data package will be prepared 2. When ready, you'll receive an email at your account's registered email address 3. The email will contain a download link to a zip file 4. This download link is valid for **7 days** ## Request frequency You can request a data export once every **7 days**. This helps us manage server resources while ensuring you have regular access to your data. ## What to do next After exporting your data, you may want to: - Review your message history - Download important attachments before deleting messages. Attachments expire based on size; see <% article 1447193503661555712 %>. - Keep a personal backup of your Fluxer data - Understand what information you've shared on the platform For information about deleting your data after export, see our guide on <% article 1445730947679911936 %>. For information about account deletion, see our guide on <% article 1445724566704881664 %>.