--- title: How to change your date of birth description: How to update your date of birth on Fluxer by contacting our support team category: account-settings category_title: Account Settings category_icon: gear order: 10 snowflake_id: 1426347609450086400 --- Your date of birth helps us keep your account secure and apply age-based features correctly. Because of that, it can't be edited directly in the app. If something is wrong and you need it updated, our support team can help. ## What you'll need When you contact support, please have: - A valid government-issued ID so we can verify your identity - The correct date of birth you want on your account - A short explanation of why it needs to be changed (for example, a typo during sign-up) ## How to contact support 1. Email us at support@fluxer.app from the email address linked to your Fluxer account. 2. Use the subject line: `Date of birth change request`. 3. In the email, include: - The correct date of birth - Why the current date of birth is wrong - A clear photo of your government-issued ID as an attachment ## After you send your request 1. Our support team will review your request, usually within **24–48 hours**. 2. We may ask for additional details if something is unclear. 3. Once everything is verified, we'll update the date of birth on your account. 4. You'll get a confirmation email when the change is complete. Most requests are fully processed within **2–3 business days**. ## Things to know - **Limited changes**: For security reasons, we generally allow only one date of birth change per account. - **Age requirements**: If the new date of birth changes your eligibility for certain features, your access may be updated to match. - **ID handling**: Any ID you send is handled securely and deleted after the verification process is complete. ## Age-restricted features Changing your date of birth may affect access to: - Age-restricted channels and communities - Certain platform features - Content filters and safety settings