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title, description, category, category_title, category_icon, order, snowflake_id
| title | description | category | category_title | category_icon | order | snowflake_id |
|---|---|---|---|---|---|---|
| Requesting data deletion | Learn how to delete your messages and other data from Fluxer | account-settings | Account Settings | gear | 21 | 1445730947679911936 |
Fluxer gives you control over your data. You can delete your messages and other content at any time through the Privacy Dashboard or by contacting our privacy team.
What happens to your messages
When you delete your account, all your messages will remain on the platform unless you opt to delete them first. We provide several ways to delete your messages:
Delete all messages through Privacy Dashboard
The quickest way to delete all your messages is through the Privacy Dashboard:
- Log in to your Fluxer account at web.fluxer.app/login.
- Press the cogwheel icon in the bottom-left corner to open Settings.
- Navigate to Privacy Dashboard.
- Select the Data Deletion tab.
- Click Delete all my messages.
Mass-deletion requests are processed in the background and will complete fully as soon as possible, relative to the total volume of messages you have sent.
Request specific data deletion
If you want to delete specific data without deleting all your messages, you can email privacy@fluxer.app from your account's registered email address. Our privacy team will process your request and assist you with deleting the specific data you indicate.
Important information
Attachments and deletion
When you delete a message containing attachments, the attachments will also be deleted. If you wish to keep your attachments, make sure to <% article 1445731738851475456 %> before deleting messages. Attachments also expire based on size; see <% article 1447193503661555712 %> for how long links last and how to extend them.
Timing matters
You cannot delete your messages after you've deleted your account. If you want to remove your messages from the platform, be sure to do it before initiating account deletion.
For more information about account deletion, see our guide on <% article 1445724566704881664 %>.
Automatic account deletion
Accounts are automatically deleted if they remain inactive for 2 years. This helps us maintain platform security and manage resources efficiently.
Summary
| Method | What you can delete | Processing time |
|---|---|---|
| Privacy Dashboard | All your messages | Background processing, completes ASAP |
| Email privacy@fluxer.app | Specific data you request | Handled by privacy team |
| Account deletion | Your account after 14 days | Cannot delete messages afterward |
| Automatic deletion | Inactive accounts after 2 years | Automatic |